Customer Service Policy

BJJShop.com.au is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock or can be made within the advertised time frame. We also endeavour to ensure pricing is true and correct.

Pricing Policy All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax)

Refund Policy Please choose carefully.  We do not normally give refunds if you simply change your mind or make a wrong decision. Depending on the situation, you may be able to choose between an exchange or credit.

Privacy Policy BJJShop.com.au is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your current orders and make subsequent ordering quicker.